Operations Lead

About Forward

Forward is a consulting firm that works exclusively with independent consultants to help startups build their engineering organizations.

About the Work

Keywords: Operations, Project Management, Product Management

Budget: $100-$130/h

Hours per week: 40

Term: 6 months with possibility of extension

Location: U.S. & Canada

Working hours: 5+ hours overlap with ET

Start date: Immediate

Company stage: Series B

Context:

We're working with a company that builds an AI product for fortune 500 companies.

They are struggling to onboard new clients at the rate they need to be and are looking for help

a) supporting and driving effiiciences within the teams handling onboarding

b) productizing the work being handled by these teams

Their product ingests, analyzes, and evaluates math heavy documents.

Their onboarding workflow involves tuning success criteria, setting up monitoring for drift, and establishing ground truths.

The company is growing quickly and plans to 4x headcount this year.

About You

Roughly in order of importance:

  • You're attentive to detail
  • You're an excellent communicator
  • You're comfortable with ambiguity
  • You're comfortable interfacing with engineers
  • You have 8+ years experience

If this role sounds interesting to you, we’d love to hear from you here.

Research shows that certain folks are less likely to apply for work when they don’t meet 100% of the outlined qualifications. If this role excites you, we want to hear from you. If not and you’re looking for contract work, feel free to reach out to us or take a look at our other roles. You can also view our privacy policy here.